Effective Date: January 1, 2025
Last Updated: January 1, 2025
Vajiandro Wellness LLP ("we," "us," or "our") is committed to protecting the privacy and confidentiality of our patients, customers, and website visitors. Given the sensitive nature of men's health, we take extraordinary measures to safeguard your personal information.
1. Information We Collect
Personal Information
When you use our services, we may collect:
- Name, email address, phone number
- Date of birth and gender
- Shipping and billing address
- Payment information (processed securely via Razorpay)
Health Information
For consultation and treatment purposes, we may collect:
- Medical history relevant to your treatment
- Current medications and supplements
- Lifestyle and dietary information
- Consultation notes and treatment plans
Important: All health information is treated with the highest level of confidentiality and is only accessible to your treating physician.
Automatically Collected Information
- Browser type and device information
- IP address and approximate location
- Pages visited and time spent on site
- Cookies and similar tracking technologies
2. How We Use Your Information
- To provide medical consultations and treatment recommendations
- To process and fulfill your orders
- To communicate about appointments and follow-ups
- To improve our products and services
- To send important health and product updates (with your consent)
- To comply with legal obligations
3. Confidentiality & Security
We understand the sensitive nature of men's health concerns. Our confidentiality measures include:
- Discreet Packaging: All orders are shipped in plain, unmarked packaging with no product names or health-related branding visible
- Discreet Billing: Transactions appear as "Vajiandro Wellness" on bank statements
- Encrypted Communications: All data transmitted through our website is encrypted using SSL/TLS
- Access Controls: Health information is accessible only to your treating physician and authorized staff
- Secure Storage: Data is stored on encrypted servers with restricted access
4. Information Sharing
We do not sell, rent, or share your personal or health information with third parties for marketing purposes. We may share information with:
- Payment Processors: Razorpay, for secure payment processing
- Shipping Partners: Only name and address required for delivery
- Legal Requirements: When required by law or legal proceedings
5. Cookies
We use cookies to:
- Remember your preferences and cart contents
- Analyze website traffic and improve user experience
- Provide targeted advertising (only with your consent)
You can manage cookie preferences through your browser settings or our cookie consent banner.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications
- Request a copy of your health records
7. Data Retention
We retain personal information for as long as necessary to provide our services and comply with legal obligations. Health records are maintained as per applicable Indian healthcare regulations.
8. Children's Privacy
Our services are intended for adults aged 18 and above. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email or website notification.
10. Contact Us
For privacy-related inquiries or to exercise your rights:
Vajiandro Wellness LLP
Email: vajiandro@gmail.com
Phone: +91 84969 73301
Bangalore, Karnataka, India